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Welcome to our free social marketing course! This is the first free social media marketing course in South Africa, designed to help anyone #dodigitalbetter . You're on Module 2 of 8.


Module 1 - Introduction to Social Media Marketing

Module 2 - Facebook Masterclass - Introduction to Facebook

Module 3 - Instagram Masterclass - Rock your Instagram

Module 4 - Twitter Masterclass - Taking Flight on Twitter

Module 5 - LinkedIn Masterclass - I Mean Business on LinkedIn

Module 6 - Social Media Strategy Masterclass - How to craft a social media strategy

Module 7 - Measurement & Optimization Masterclass - Social Media Analytics

Module 8 - Exam


 

INTRODUCTION: Introduction to the Facebook Masterclass


Facebook is no doubt the most dominant social network there is with more than 2 billion users world wide. One could even argue that it has surpassed "social media platform" status and instead become a media platform through which people access the web. Facebook's "Connect" Functionality means that users even login to other platforms using their Facebook credentials.


From a company perspective, it is expected that brand or service have a presence on Facebook - even more so than having a website! This is so that users can browse products, see open hours, read reviews or watch testimonials or demo videos before they buy from you.


We know that social media uses tend to offer up a great deal of information about themselves, and Facebook exemplifies this phenomenon. It knows everything about its users from basic demographic information (age, gender and location) to nuanced lists of likes and dislikes. This makes for highly targeted marketing which is almost eerie at times. Whilst only "de-identified" or "anonymized" data is available for marketing use, it is easy to understand why there are inherent privacy concerns on Facebook.


The platform is best known for the following functionality:


  • Its Newsfeed

  • The "Reaction button" and "liking"

  • Facebook Stories

  • Facebook Live

  • Facebook Blueprint

  • Facebook Insights

Facebook's global monthly active user base exceeded 2 billion people in the middle of 2017. As of the second quarter of 2018, Facebook had 2.23 billion monthly active users.

 

LET'S GET STARTED: What's this masterclass all about?



 

ROLE OF FACEBOOK: The Role of Facebook



 

FACEBOOK IN SA: Facebook in South Africa



 

FUNCTIONALITY: Facebook's Key Functionality



 

INSIGHTS & BLUEPRINT: Facebook Insights & Blueprint


Please check out the article I wrote about Facebook Blueprint training, which I speak about in this module here.


 

WHY FACEBOOK & BIDDING MODELS: Bidding Models & Why you would use Facebook Advertising

In this section we will learn about four of Facebook's bidding models and take a look at why you would use Facebook advertising. If you would like to be inspired in terms of Facebook ads which people run across placements, industry and objectives, check out this easy filtering tool on AdEspresso.


ADDITIONAL RESOURCES:



 

FACEBOOK TARGETING: How does targeting work on Facebook?

Targeting is part of what makes Facebook so exciting for marketers! It has a large array of options for us to get our marketing message in front of the right people. In this section, we speak about the three different types of audiences you can target on Facebook - namely: Core, Custom and Lookalike. In this course we focus primarily on a CORE audience, which is defined by someone's:


  • Location

  • Age

  • Gender

  • Language

  • Detailed Targeting (include or exclude people on the basis of demographics, interests or behaviours)

  • Connections (e.g. people who like your page, or people whose friends like your page)


As you tweak your targeting options on Facebook, you will see the potential reach barometer on the right hand side will change. This will give you a good indication of whether you have gone too broad or too narrow with your targeting.


Should you be interested in CUSTOM or LOOKALIKE audiences, please read through the Hootsuite guide "The Ultimate Guide to Facebook Custom Audiences".


RUNNING ADS & CTAs: Running Facebook ads & Calls to Action

In this section we discuss how to run Facebook ads and what some of the call to actions or CTA's can be.


You'll remember from the glossary that a call to action is:

A phrase written to motivate the reader to take action such as signing up for a newsletter, purchasing something or downloading something. On websites they are typically styled differently from the other text on a page so that they stand out even more. 


HANDY TIP:

Looking for even more information regarding setting up and running Facebook ads? We strongly recommend Neil Patel: Facebook Advertising Made Simple: A Step-by-Step Guide. It's seriously comprehensive!




FAQ's: Can I use text in images I want to promote? What is remarketing?



 


BONUS: The Evolution of Facebook



 

 

Do you run a Facebook page or group for your business or service? Let us know the URL so we can follow you and support local! Enjoying the course so far? Please #payitforward and leave us a review on our FB page.


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Welcome to our free social marketing course! This is the first free social media marketing course in South Africa, designed to help anyone #dodigitalbetter . You're on Module 3 of 8.

Module 1 - Introduction to Social Media Marketing

Module 2 - Facebook Masterclass - Introduction to Facebook

Module 3 - Instagram Masterclass - Rock your Instagram

Module 4 - Twitter Masterclass - Taking Flight on Twitter

Module 5 - LinkedIn Masterclass - I Mean Business on LinkedIn

Module 6 - Social Media Strategy Masterclass - How to craft a social media strategy

Module 7 - Measurement & Optimization Masterclass - Social Media Analytics

Module 8 - Exam



 

WELCOME: Welcome to the Instagram Masterclass


Instagram is one of the most diverse social media platforms out there, thanks to its broad functionality -

  • Instagram Stories (which disappear after 24 hours)

  • Highlights (which save stories indefinitely)

  • IGTV or Instagram TV

  • Hashtagging

  • Geotagging for content discovery


It has also become well known for:


Conveying strong visual identities and aesthetics Perfectly curated feeds which rely on the user using a host of additional editing tools Influencer marketing A younger demographic than Facebook (millenials & gen Z)


It recently passed the 1 billion monthly active user (MAU) mark - meaning it is gaining ground on Facebook (which has more than 2 billion monthly active users).



Source: Statistica

Good luck with your Instagram Masterclass!



 

INTRODUCTION: Introduction to the Instagram Masterclass Video




 

ROLE OF INSTAGRAM: Role of the Instagram Platform




 

CONTENT CREATION BEST PRACTISE: Best Practise & Creating Content for Instagram




Instagram Stories


WATCH: OUR FAVOURITE APPS/SOFTWARE TO USE WITH INSTAGRAM STORIES

2. Unfold


 


EDITING & POSTING: Editing for Instagram & Posting Best Practise



 


STORIES & IGTV: Successfully leveraging Stories & IGTV


This section of the masterclass is all about IGTV, Instagram Stories & becoming successful on Instagram.


HANDY TIP: If you want to read more about Instagram's latest updates, why not check out this blog post.


Want more inspiration for Instagram Stories? Why not download the following apps:

  • Over

  • Unfold

  • Cutstory

Want more information about IGTV? Check out this full guide.


 

PAID MEDIA: Instagram Paid Media Options

In this section, we will show you how to set up an ad using the Instagram app.

If you would prefer to set up an Instagram ad using the Facebook advertising interface, please refer to this blog article. Please note that if you would like to set up an Instagram Stories ad (and not one in the normal Instagram newsfeed), you will need to use Facebook's ad manager. Please head over to the Instagram for Business website if you need more information.



 

BONUS RESOURCE: Instagram Masterclass (Cape Town Conference Recap)




 

ADDITIONAL RESOURCES / READING:

Please note that the exam will not test you on the "Additional Resources" or Bonus Content - it's simply to help you!


The Later blog has some incredible Instagram Resources I recommend you make use of :) Here are some of my faves.


TRYING TO IMPROVE YOUR ENGAGEMENT?



WANNA ROCK INSTAGRAM STORIES?



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Welcome to our free social marketing course! This is the first FREE, Youtube based social media marketing course in South Africa, designed to help anyone #dodigitalbetter . You're on Module 4 of 8.


Module 1 - Introduction to Social Media Marketing

Module 2 - Facebook Masterclass - Introduction to Facebook

Module 3 - Instagram Masterclass - Rock your Instagram

Module 4 - Twitter Masterclass - Taking Flight on Twitter

Module 5 - LinkedIn Masterclass - I Mean Business on LinkedIn

Module 6 - Social Media Strategy Masterclass - How to craft a social media strategy

Module 7 - Measurement & Optimization Masterclass - Social Media Analytics

Module 8 - Exam

 

WELCOME: Welcome to the Twitter Masterclass


Twitter is absolutely dynamite for establishing yourself as a thought leader/expert in your field and connecting with influencers, prospective customers and media.

If you or your brand is looking for a platform to engage one on one with people, and to listen - really listen - to customer feedback, then Twitter can offer more profound insights than ordinary research. Instead of being at arm’s length, you’re in the hot seat directly listening to your customer about their experience. If you handle complaints online well, it can help endear that person to your brand. Our advice? Take the rough with the smooth and the complaints with the compliments in equal measure.


Locally, CEOs like Michael Jordaan [@MichaelJordaan] have shown how social media can be used to build massive brand loyalty.


The below statistic shows a timeline with the amount of monthly active Twitter users worldwide. As of the second quarter of 2018, the micro-blogging service averaged at 335 million monthly active users.



Source: Statistica


 


INTRODUCTION: Introduction to the Twitter Masterclass Video



 


LET'S GET STARTED: What's this masterclass all about & The Role of the Platform


 

FUNCTIONALITY: Twitter's Key Functionality


 

PAID MEDIA: Twitter's Paid Media Options



 
 

TELL US: 

What’s your Twitter handle? Drop it in the comments so we can follow you! I would so love it if you followed me too - @dodigital_megs

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